Complaints Against Bruce Castro
are Completely Without Merit.
The same is true of
complaints against All Solutions
Network, American Home Loans, West Coast Homes, Promotional
I guess the lesson is... be
careful who you fire!
Does this mean we are
solutions network always endeavors to operate with the utmost integrity.
But that does not mean we are perfect.
Want to know more about us?
We've created this page for a number of
To respond to what can only be described as a
lies from competing companies, in conjunction with a couple of disgruntled
ex employees, each of whom worked in our
loan division. Although, tempting, we will not make anyone's
situation, life or reputation worse by disclosing their names. In
trying times, people do many things that they might otherwise not do.
I've tempered my response in deference to their situation. But I
do believe that it's important to quickly to describe the situation that
created this amount of animus from these ex employees.
I may be the target,
but it's the All Solutions Network members that are hit.
We have thousands of members working to
build businesses and incomes for themselves and families.
Although, these retaliatory attacks are aimed at me, the fact is that,
left unchallenged-- they affect the efforts and success of every member
of our organization so I have little choice but to respond.
One of the complaining individuals, at
the time of hire, unbeknownst to us,
had a drug problem. He was always functional
and generally his drug issues weren't even noticeable. However
when he began smoking illicit substances at the office, that was
unacceptable. He was warned twice. But because he was a
good producer, it appears that he felt that he was immune from being
discharged. He was wrong.
The third time he was
discovered using at work. He was fired and ordered to clear
out his desk and leave. Instead of acting like a mature human
being, taking responsibility for the consequences of his own
actions, he chose to blame and and attempt punish us, with numerous online
The second, also a loan officer, became
enraged when 3 of his loans took too long to close (according to
him). Most of the issues were because he failed to provide
adequate documentation in a timely fashion. When it comes to
real estate loans, it is very simple. Until you have what the
bank wants... THE LOAN WILL NOT CLOSE. Ultimately we
found out that the reason it took so long to get the documents that
we needed was because it took a while for him to create them!
They were being fabricated.
There's a name for that, it's
called loan fraud... a federal crime.
The attempted loans were fraudulent.
We don't do fraud. It could have put him, his borrowers and
possibly even us in jail. Falsifying loan documents is a
federal offense. The loans were declined and commissions
that he would have earned had the closed was in the range of
about $7,000 each. It put him in a difficult financial
situation so of course, he blamed us and went on an online
THE OTHER REASON FOR THIS
To Acknowledge that
no one and no company is perfect.
Unfortunately, complaints are an absolute
part of business. Any person knowledgeable about the realities of
the business world will tell you unequivocally.
"If you are not getting
complaints-- You are not doing Business".
I'm not saying the we are perfect... because
we are not. But in the grand scheme of things we have had
amazingly few complaints. The All Solutions membership, (as of
over 200,000. We've been in business since 2004 and in that
time, In all this time, we've had only about 10 to 15 complaints of which I'm
aware (even many of these are duplicates). I'll put our record against anyone
or any company!
For example, compare our
few to the literally
hundreds of complaints I found on companies that you and I, and probably
everyone, knows and trusts. Walmart, Target, Keller Williams Real Estate,
Century 21, etc... There is no comparison.
If you've seen
any complaints against us, you’ll notice we gave pretty
thorough explanations. Please take as much time reading
responses, as as the complaints :-) The fact is, we have
hundreds of times more testimonials than complaints.
In fact, most
complaints that I’ve ever seen, were unwarranted
misunderstandings that were ultimately resolved. However,
because it’s the internet, even after the issue is long gone
and happily resolved, and the company and customer again
friends and doing business together… the inaccurate
information remains there forever.
Unfortunately, Complaints are
a part of business and to be expected.
Extortion, generally is not...
against the all solutions network are several
years old, and made when the system was much
almost always show up on the same slimy site called the
First off, the
report is being prosecuted by the federal
government for RICO violations. They accept
ANY complaint (regardless of
veracity), post it with no checks, or
verifications, sometimes even make them up and then
refuse to remove any
even at the request of the original complainer!… this
is true even if the complainer contacts them and says it
was a mistake, misunderstanding or resolved!
They then attempt to
the companies that have these “eternal” complaints
against them. They
have a program called “corporate outreach”, or something
similar. They try to charge thousands of dollars to
place a note next to complaints, saying something like,
“this seems to have been a simple misunderstanding”.
They offered us
this “option”. We declined. We don’t play extortion
How do I know
their game so intimately? Because I was involved in
EXACTLY the above scenario! We had a
posting by a member that was the result of a complete
misunderstanding of the ASN system and pay
periods. We are now friends and doing a lot
of business together. But the very unflattering
complaint remains, in spite of his request for removal.
It apparently will remain, forever.
Neither I nor him can do anything
about it. The bottom line is that the first
amendment protects them from suits for libel and
slander, but interestingly enough, not for violations of
the RICO statutes!
I could provide
hundreds of links to complaints against them (how
ironic!), but just this one link should get the point
They even go so far
as to try to solicit the creation of complaints against
the better business bureau. Another attempt to
destroy the competition and extort them too?
At the end of
this slimy site owner's rant is...
Please send us your complaints about the BBB to firstname.lastname@example.org
Is the All Solutions
Having said all the
above, are we perfect? No. Has there ever been a
legitimate complaint? Of, course!… And that’s true of ANY
company. Unfortunately, no matter what you do, you get
complaints and there are occasional things that fall through
the cracks. But when in business, there is no avoiding the
occasional misstep. There is no such thing as perfection.
The bottom line is
that, yes there are negative reports. And on any
negative reports that I’ve been made aware, I’ve given
pretty detailed responses. But more than that, if you
look for complaints against any company
that you already know and trust i.e. look for complaints
against walmart or Verizon, you’ll find complaints.
Many more than you’ll find against us.
The All Solutions Network
has almost 200,000 members. Our ratio of complaints to
public exposure is better than any company I know. I hate
to have any, but if you are in business, you get
Of the complaints that
I’ve seen, a few weren’t even us. 2 were fired loan
officers. One for trying to fund fraudulent loans, one for
smoking crack in the office restroom. Most were simply
misunderstandings. Again, I’m not saying we are perfect.
But we do try for perfection.
If you’ve seen complaints
about members not getting paid, you’ll notice most are from
years ago, when the system was much more complicated.
Again, anyone who EVER earned a check… GOT A CHECK!
Unfortunately, a few members were so “smart” that they never
took the time to understand what was actually required to
When there are charges for joining,
(which with us there are none), getting a lot of signups
gets you an income, because the very act of signing up,
brings money into the system, that everyone shares (if
you’re lucky). But because we have no charges
or required monthly fees at all, just building a
downline of people that joined for free does not earn
anything. With ASN, income is and always has been
earned by members actually using their sites.
Whether from taking advantage of free offers or buying from
their own site and/or marketing services, if nothing is
actually done and the site is not actually utilized, nothing
is earned by us or the member.
We tell and
explain this… but not everyone takes the time to read…
especially, the more experienced internet marketers.
Amazingly enough, the ability to join for free led to a few
problems. That was actually the genesis of most complaints.
members that were familiar with the idea of Network
Marketing Knew that they could build
this business—it’s FREE. They didn’t even read the
resource center—to learn how the system really worked or the
requirements of earning a check. Why bother?... They knew
they could get signups. They were experienced marketers and
knew exactly how to build an organization.
just started sponsoring and assumed that a large downline
guaranteed a large income— They taught their downline to do
the same i.e. build a downline (with no one actually using
the products, services, quotes, trials, etc…), then when
they didn’t earn anything (because
they never actually took the time to read the system),
they blamed us and thought they had been scammed.
didn’t happen TOO often,
otherwise there would have been hundreds
or even thousands of negative postings
instead of the relatively
few, of which, I’m aware.
ASN absolutely works.
If you follow the system, you will make money.
If you have questions
about the system, please see some of our training videos...
EVERY testimonial on our
website is from an actual member who actually got paid,
usually after having spent hundreds or even thousands in
other companies and never making a dime. see...
If we were a rip off,
we’d probably be charging, at least, something
for the websites.
And if we actually
did not pay members that had
earned checks, you would see hundreds
of legitimate complaints from those who earned checks and
rather than the very few that didn’t get
checks because they were either too lazy to read and
understand what was required or because they are disgruntled
employees making multiple postings because they thought loan
fraud and drugs were appropriate in the work environment.
with the solutions network has ALWAYS been more than just
making money by signing up people for free. It has never
worked that way—but some people NEVER read far enough to
One more thing. The
system as of 11-08-08 had been completely revamped to make
earning money easier and simpler…
In the past (notice in
the time period that most complaints originated), Many
people didn’t earn checks because the idea of using their
own site, hadn’t sunk in.
Now, there is EVERY
incentive to use your own site. The new programs have only
been affect since 11-08-08 and there has been dramatic rise
in personal use, which translates into business volume,
which translates into income.
One more thing… is most
frauds, ask for money :-)
As we say, we don't
want to share your wallet, only your commitment. With that we both